All About Pharmacy

We created this Pharmacy Benefits Member Guide to make it easier for you to understand and get the most from your pharmacy benefit coverage. It will also give you important cost-saving options. Since some plans may differ from others, you'll want to Log in to access your coverage documents for details about your specific plan benefits.

• Employer Group Pharmacy Benefit Member Guide – English (PDF)
• Employer Group Pharmacy Benefit Member Guide – En Español (Spanish) (PDF)

Mail Order Service

With our mail order pharmacy – CVS Caremark^®, you can receive up to a 90-day supply of your maintenance prescription drugs for a lower copayment cost. These are medications you take on a daily basis that are needed to treat a chronic or long-term condition.

The CVS Caremark^® website offers you the ability to check the status or balance of an order, request a prescription transfer from a retail pharmacy, update personal information, and pay for your order online all within a secure portal. Our preferred mail order service allows you to:

• Order up to a 90-day supply of drugs (excluding Specialty).
• Enjoy free standard shipping, safely and discreetly to your door.
• Save time and make fewer trips to the pharmacy.
• Set-up auto refill and renew mail order service at no extra cost.

You may order your medication one of the following ways:

• Phone: CVS Caremark^® Member Services at 888-624-1139 (TTY: 711) 24 hours a day, 7 days a week.
• Online: Caremark.com
• Mail: Complete the CVS Caremark^® form below and send it to the address listed on the form.
  
  CVS Caremark Forms:
  • CVS Caremark Mail Order Form – English (PDF)
    
  • CVS Caremark Mail Order Form – En Español (Spanish) (PDF)

To learn more, please refer to your plan's Evidence of Coverage. Members may also call the number on the back of their member ID card.